Questions on Benefits?

The County of Los Angeles offers you a wide variety of benefits programs. The information and links below include resources and answers many of the questions you might have about your benefits. You can also download and print a 1-page Benefits Guide by clicking the button below.

Benefits Answers At-A-Glance

Medical or dental plan services

Call Member Services on the back of your medical or dental plan ID card

Medical or dental plan ID cards

ID card are usually mailed within 15 working days from the effective date of coverage. If you have not received or want to replace your identification card, call your health plan directly. Visit mylacountybenefits.com for your provider’s contact information.

Health benefits including life insurance

Visit mylacountybenefits.com and view the Summary Plan Description for all benefits or Summary of Benefits Coverage for your medical plan or call

Employee Benefits Hotline at 213-388-9982  |  Mon – Fri  |  8am – 4pm

Complaint about medical or dental plan services or treatment

Call Member Services on the back of your plan ID card or visit mylacountybenefits.com and click on Find Benefit Contact Info in the My Benefits menu

If your issue is still unresolved, call

Employee Benefits Hotline at 213-388-9982  |  Mon – Fri  |  8am – 4pm

Paycheck

Call your Departmental Human Resources office. Find the number in the County telephone directory.

Retirement

Visit lacera.com or call

Los Angeles County Employees Retirement Association (LACERA) at 800-786-6464

Short-Term Disability (STD) & Long-Term Disability (LTD)

For general information visit Return to Work or call

Sedgwick at 800-786-8600

COBRA Continuation Coverage

For general information CLICK HERE or call

Employee Benefits Hotline at 213-388-9982  |  Mon – Fri  |  8am – 4pm

Horizons or 401(k) Savings Defined Contribution Plans

Visit www.countyla.com or call

Empower Retirement at 800-947-0845

Colonial or Universal Life Insurance

Call BenefitVision at 818-348-3100

Medicare Part A and B & Prescription Drug Coverage

Visit Medicare or call

Medicare at 800-633-4227

State Registered Domestic Partnership

Visit Domestic Partner Registry or call

California Secretary of State at 916-653-3984