Questions on Benefits?
The County of Los Angeles offers you a wide variety of benefits programs. The information and links below include resources and answers many of the questions you might have about your benefits. You can also download and print a 1-page Benefits Guide by clicking the button below.
Benefits Answers At-A-Glance
Medical or dental plan services
Call Member Services on the back of your medical or dental plan ID card
Medical or dental plan ID cards
ID card are usually mailed within 15 working days from the effective date of coverage. If you have not received or want to replace your identification card, call your health plan directly. Visit mylacountybenefits.com for your provider’s contact information.
Health benefits including life insurance
Visit mylacountybenefits.com and view the Summary Plan Description for all benefits or Summary of Benefits Coverage for your medical plan or call
Employee Benefits Hotline at 213-388-9982 | Mon – Fri | 8am – 4pm
Complaint about medical or dental plan services or treatment
Call Member Services on the back of your plan ID card or visit mylacountybenefits.com and click on Find Benefit Contact Info in the My Benefits menu
If your issue is still unresolved, call
Employee Benefits Hotline at 213-388-9982 | Mon – Fri | 8am – 4pm
Paycheck
Call your Departmental Human Resources office. Find the number in the County telephone directory.
Retirement
Visit lacera.com or call
Los Angeles County Employees Retirement Association (LACERA) at 800-786-6464
Short-Term Disability (STD) & Long-Term Disability (LTD)
For general information visit Return to Work or call
Sedgwick at 800-786-8600
COBRA Continuation Coverage
For general information CLICK HERE or call
Employee Benefits Hotline at 213-388-9982 | Mon – Fri | 8am – 4pm
Horizons or 401(k) Savings Defined Contribution Plans
Visit www.countyla.com or call
Empower Retirement at 800-947-0845
Colonial or Universal Life Insurance
Call BenefitVision at 818-348-3100
State Registered Domestic Partnership
Visit Domestic Partner Registry or call
California Secretary of State at 916-653-3984
